Making Liability Claims
Should you receive notification of an allegation against you or your company, you should inform us immediately and forward any correspondence you have received, unanswered, to us as soon as possible.
Policy holders must:
Forward Letter of Claim to the insurer or us as soon as it is received, but should not acknowledge.
We also encourage our clients to share their accident books with us. Insurers will usually not record a claim against a policy unless serious injury has occurred or unless a claim is likely.
When claims are notified at an early stage, insurers can usually approach an injured person direct (with your prior agreement), before they appoint a solicitor. As legal fees often far exceed the cost of the injury, dealing with claimants in this way really helps keep the costs down.
Note: Any delay in notifying the claim to insurers may affect the preparation of a suitable defence and increase costs.